Shipping policy

Shipping Policy

Last Updated: July 23, 2026

Welcome to My Health Icon. We are committed to delivering your mother and baby essentials safely and efficiently across the United States.

Order Processing

Orders are processed within 1–2 business days (Monday–Friday, excluding weekends and public holidays).
Orders placed after 2:00 PM EST will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

We currently ship to addresses within the United States.

Standard Shipping: 3–7 business days
Express Shipping: 2–3 business days (where available)

Please note that shipping times are estimates and may vary due to weather conditions, holidays, or carrier delays.

Shipping Costs

Free Standard Shipping on orders over $50.
Shipping charges for orders below $50 are calculated at checkout based on your delivery location.

Order Tracking

After your order ships, you'll receive an email containing your tracking number so you can monitor your shipment.

Address Accuracy

Please verify your shipping address before completing your purchase. My Health Icon is not responsible for packages delivered to incorrect addresses provided by customers.

Delayed or Lost Orders

If your order is delayed or appears lost in transit, please contact our customer support team. We'll work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and photos of the damaged product and packaging so we can assist you promptly.